1. Our commitment
Customer satisfaction is at the core of everything we do. If something isn't right, we'll work with you to make it right.
2. Cancellations before work begins
You may cancel your order and request a full refund at any time before editing work has started.
3. After work has begun
Once editing work has begun or digital services have been delivered, refunds are generally not available. However, you may request revisions under the terms agreed for your project.
4. Discretionary refunds
If we are unable to complete your project for any reason, we may offer a partial or full refund at our sole discretion.
5. How to request a refund
Email info@mx2d.com with your order details. Refunds are typically processed within 7–10 business days.